# XI. Help desk

You can contact the registry help desk at any time by emailing <helpdesk@safcregistry.org> or launching the help desk tool with a click of the blue headset icon in the top right corner of the registry. <img src="/files/azKUTRcrfmlMxe6iJ4Za" alt="" data-size="line">

The help desk tool allows you to message the help desk and select the purpose of your message:

1. To report a technical bug
2. To request help with a non-technical problem
3. To provide feedback to improve the platform

<figure><img src="/files/DDjNvVhszOudWfnUuCEG" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Remember to include all relevant information and click the "Include screenshot" option to help us troubleshoot your issue
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.safcregistry.org/user-guide/xi.-help-desk.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.