# XI. Help desk

You can contact the registry help desk at any time by emailing <helpdesk@safcregistry.org> or launching the help desk tool with a click of the blue headset icon in the top right corner of the registry. <img src="https://739633845-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMH7vIKhGMxAYDjFqJKSj%2Fuploads%2F6xww2EVADiaajtzwvZpU%2Fimage.png?alt=media&#x26;token=cf68ec7a-97b3-49e0-bb3b-953495e75338" alt="" data-size="line">

The help desk tool allows you to message the help desk and select the purpose of your message:

1. To report a technical bug
2. To request help with a non-technical problem
3. To provide feedback to improve the platform

<figure><img src="https://739633845-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMH7vIKhGMxAYDjFqJKSj%2Fuploads%2FaLQyB4FakV7ATAGxrylX%2Fimage.png?alt=media&#x26;token=60cf3a5e-fe8b-4c88-a7df-f0562aeb17cd" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Remember to include all relevant information and click the "Include screenshot" option to help us troubleshoot your issue
{% endhint %}